Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com.

Support email

Support phone

General

  • How long will it take for my order to arrive?

    We aim to deliver your order within 1-3 business days after we receive your order.

  • What days and times do you ship orders?

    We ship orders Monday through Saturday, from 9:00 am to 6:00 pm.

  • What happens if my order is delayed?

    Delivery delays can occur due to factors like incorrect addresses, customer unavailability, closed premises, or extreme weather/national events. If a delay happens, we will inform you and reschedule the delivery.

  • What happens if my address is incorrect?

    if your address is incorrect, the delivery might fail. We will attempt to contact you to correct the address and reschedule delivery.

  • Which form of payment method is available ?

    We accept a variety of payment methods , including all major debit and credit cards, net banking, and UPI transfers

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